Supporting a supply chain transformation

Supporting a supply chain transformation

Client Summary

A venture funded direct to consumer brand that sells both physical and digital products through their sales channels.

Situation

Our client was beginning to undergo a supply chain transformation to better handle growth impacting their physical goods business. As part of their transformation, the client desired to implement a new Warehouse Management System (WMS) and Inventory Management System (IMS).

Complication

Due to tight timelines and potential impacts to operations during holiday season, our client needed external support to identify a right-sized WMS / IMS platform and then lead the implementation of the solution.

Aberdeen engagement

Aberdeen was initially brought in to  conduct a WMS / IMS package assessment. After the initial assessment, Aberdeen was responsible for the business requirements and project management tracks of the implementation.

Outcome

As part of the engagement, Aberdeen was able to:

  • Define and document detailed operations, finance, warehouse management and inventory management business requirements.  This allowed our client to examine their and optimize their processes for future growth

  • Conduct a thorough fit-gap assessment of standard WMS/IMS features vs. requirements to identify, prioritize, and mitigate gaps arising from process or technology changes

  • Lead the successful rollout of WMS / IMS solution that provided a single source of truth into the entire supply chain lifecycle